Google’s CallJoy phone agent for small businesses gets smarter, more conversational

Earlier this year, Google’s in-house incubator launched CallJoy, a virtual customer service phone agent for small businesses that could block spammers, answer calls, provide callers with basic business information, and redirect other requests like appointment booking or to-go orders to SMS. Today, CallJoy is rolling out its first major update, which now enables the computer […]

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